Working with the promoters directly, Rohit setup and expanded Career Launchers operations in Bangalore. He then joined Educomp to setup and manage Educomp fledging sales team in south India and was instrumental in reorganising the Smart class operations. He has great knowledge of conceptualising & operating the Customer Connect Initiative of Smartclass business, a captive BPO managing Customer Lifecycle, renewals, Revenue assurance, Lead generation, Cross Sell & Upsell as well as CSAT for the entire Smart class business.